When your toilet's jammed up, you shouldn't have to hold in silence after calling your plumber. That's why people challenged by plumbing trouble are raving about the Humor On Hold they hear when calling Downey PHCE in Bowling Green, Ohio. 

"No, it's not silence, that's for sure," said one caller. 

"Yeah, I heard it," gushed another. 

"What's this about? I don't have time for questions," snapped a third caller. 

Scott co-wrote the copy while wedged under a bathroom vanity. Amy and Scott delivered the main voiceover through two lengths of three-foot PVC pipe connected by a 45-degree elbow.